PAYMENT

1. What payment methods are accepted?

2. Will I have to pay taxes?

Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.

3. Can I cancel or change my order?

If you would like to cancel or make change to your order, please contact us within 48 hours after you made the order. No cancellation or changes could be applied to the order once it goes into preparation for delivery.（Eligibility: Standard orders only. Live streams and Mystery Box exclusions apply.）

SHIPPING

1.How much does shipping cost?

You can enjoy free shipping on orders over US$150 Otherwise, it costs US$6. 

If you need express shipping, you could choose it at checkout, which costs US$20.

2. How long will it take for my order to arrive?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays and any unforeseen circumstances) 

Processing Time: 2-5 business days

Standard Shipping Time: 10-30 business days

Express Shipping Time: 2-7 business days

PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues